Leadership is an essential quality in any workplace, and 9-1-1 dispatch centers are no exception. In fact, given the high-pressure, fast-paced nature of emergency response, strong leaders are especially important. Recognizing these leaders within the dispatch center...
April 20, 1999 – some of you reading this may not have been born yet, others still small children, the rest of us remember this day as the day of the Columbine High School shooting in Littleton, Colorado. This incident was a catalyst for new response training by law...
As the first point of contact for emergency response teams, dispatchers play a vital role in ensuring that the right resources are sent to the right location at the right time. While much attention is given to the technical aspects of dispatching, such as call...
How you respond to the stories of back in the day, will be reflected in your perspective of this article. Back in the day stories can be funny or boring, but regardless of how they are perceived, they are part of our history and molded us into who we have become....
If you have ever been around a picky eater, or are one yourself, you are aware of how exasperating it can be for the cook. The food doesn’t taste right, the texture is wrong, it’s too hot, it’s too cold, and it looks bad if you know a picky eater, you’ve probably...
Artificial Intelligence, AI, as it’s commonly referred to, is seeping into every fiber of our daily lives but can it answer a 9-1-1 call? Experts believe it can, and that in the nearby future, AI will change policing completely. As technology expands, the public...
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