by Cherie Bartram | Apr 25, 2023 | Equature 911 Blog
911 dispatchers are the lifeline for people in emergencies, and they have to be on their toes 24/7. Handling emergency calls requires a high level of multitasking ability. It is imperative that they can handle multiple tasks simultaneously while remaining calm and...
by Cherie Bartram | Apr 11, 2023 | Equature 911 Blog
April, in most states, represents the first true burst of newness. The showers that bring the May flowers are gaining warmth. Vegetation begins to turn green and new growth occurs. It is said to be a season of new life and optimism. April and May in the United...
by Equature Press | Apr 4, 2023 | Equature 911 Blog
The importance of using assessment protocols in 9-1-1 dispatch centers cannot be overstated. Quality assessment protocols help to ensure that emergency calls are handled appropriately and that the correct response is provided in an efficient manner. In this article,...
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