Resources for the PSAP Professionals

Resources for the PSAP Professionals

It was twelve years into my career before I learned about organizations that support work done in a PSAP and those individuals serving in the Telecommunicator career. Up until that point, I had no idea about the wealth of knowledge, support, training, and backing...
Mentoring Power

Mentoring Power

Engagement and disengagement are two of the most important factors in an employee’s success. Gallup research found that 83% of professionals would like to be involved in a mentoring program. But just 29% of workplaces offer mentoring programs. Mentoring programs...
Credit Checks and Public Safety

Credit Checks and Public Safety

Credit scores, what do they matter when it comes to public safety?  In 2021 the FICO score in America was 711.  Experian charted the average credit scores by state with Minnesota at the highest average score of 742 and Mississippi with the lowest average of 681. Over...
Get To Know your  Radio Tech

Get To Know your Radio Tech

When I was young, my father worked for the telephone company.  He was a lineman who climbed the poles where the POTS lines were strung. Then he went into the PBX systems and then larger more complex systems like hospitals and colleges.   We had phone equipment in our...