Equature Blog

Leadership Bloop and Comebacks

Leadership Bloop and Comebacks

Remember where you came from!  Bring us candy! Those were the two pieces of advice I received from my former peers when I was promoted up through the ranks to my first supervisor position in the PSAP.  I remember laughing at them and vowing that of course, I would...

Leveraging Free Educational Resources

Leveraging Free Educational Resources

In the demanding world of 911 first responders, staying at the forefront of knowledge and skills is crucial. These dedicated professionals work tirelessly to ensure the safety and well-being of their communities, often facing high-stress situations with unwavering...

The Ripple Effects of Our Daily Choices

The Ripple Effects of Our Daily Choices

You are always one choice away from changing your life.   Marcy Blochowiak is credited with that phrase in Simple Truths but many have written similar phrases.  I think about this from time to time when it pertains to the choices made that led to the public safety...

Indiscriminate Usage of Lights and Sirens

Indiscriminate Usage of Lights and Sirens

When I was working in EMS and Fire, one of the things that was thrilling was being in a vehicle with the lights and sirens on.  Just knowing you were on your way to an “emergency” was an adrenaline rush.  Although I was never truly comfortable personally driving at...

Resources for the PSAP Professionals

Resources for the PSAP Professionals

It was twelve years into my career before I learned about organizations that support work done in a PSAP and those individuals serving in the Telecommunicator career. Up until that point, I had no idea about the wealth of knowledge, support, training, and backing...