Equature Blog

Run, Hide, Fight

Run, Hide, Fight

April 20, 1999 – some of you reading this may not have been born yet, others still small children, the rest of us remember this day as the day of the Columbine High School shooting in Littleton, Colorado. This incident was a catalyst for new...

The Impact of Dispatch Attitude on the Radio

The Impact of Dispatch Attitude on the Radio

As the first point of contact for emergency response teams, dispatchers play a vital role in ensuring that the right resources are sent to the right location at the right time. While much attention is given to the technical aspects of dispatching, such as call...

Picky, Persnickety, or Pampered

Picky, Persnickety, or Pampered

If you have ever been around a picky eater, or are one yourself, you are aware of how exasperating it can be for the cook.  The food doesn’t taste right, the texture is wrong, it’s too hot, it’s too cold, and it looks bad if you know a picky eater,...

Artificial Intelligence – Is AI the solution?

Artificial Intelligence – Is AI the solution?

Artificial Intelligence, AI, as it’s commonly referred to, is seeping into every fiber of our daily lives but can it answer a 9-1-1 call?  Experts believe it can, and that in the nearby future, AI will change policing completely.  As technology...

Managing conflict in the PSAP

Managing conflict in the PSAP

What can I say other than it happens to everyone at some point in their career?   And some people deal with this more than others. “She’s always taking time off”      “He never works overtime” “She takes all the overtime”      “He ate my yogurt” “John left dirty...

Public Safety Training

Public Safety Training

With the controversy about law enforcement training still ripping through the US in the aftermath of excessive force allegations and the related outcomes of those cases, I jumped at the opportunity to sit in on a police academy and experience,...