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Handling Public Complaints in the PSAP

Handling Public Complaints in the PSAP

by Cherie Bartram | Jan 11, 2022 | Equature 911 Blog

[player id=’36278′] As a director, manager, or supervisor, a big responsibility you have to the public is to handle complaints about your team’s service.  The issues brought to you that need to be investigated and reported back to either the controlling...

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