“Any time I place a trouble ticket in the DSS support, it comes back in a timely manner, and support always verifies that it was fixed”
– William Grimm | 911 coordinator Adams County Sheriff Dept., IN
“Any time I place a trouble ticket in the DSS support, it comes back in a timely manner, and support always verifies that it was fixed”
– William Grimm | 911 coordinator Adams County Sheriff Dept., IN
Recent Blogs
Resources for the PSAP Professionals
It was twelve years into my career before I learned about organizations that support work done in a PSAP and those individuals serving in the Telecommunicator career. Up until that point, I had no idea about the wealth of knowledge, support, training, and backing...
The Power of Your Voice in a Non-Visual Environment
In every agency I’ve ever worked at, there has been one person with great skills but poor voice tone and inflection. The Oxford language dictionary states that inflection can be the modulation of intonation or pitch in the voice. I recall taking complaints on a...
Cybersecurity Calls and the Vital Role of 9-1-1 Dispatchers
In our increasingly connected world, cybersecurity has become a top concern for individuals, businesses, and governments alike. With the ever-present threat of cyberattacks, it's crucial to have a reliable system in place to address these emergencies promptly. One...
Our Customers
Founded in 1972, Equature® is a privately-held public safety software company that currently has over 2,000 government agencies and law enforcement police departments as customers.
top 10 most promising homeland security providers in 2017
