About EVA

EVA (Equature Virtual Assistant) is designed to help 911 dispatchers and telecommunicators with their training and best practices for emergency call handling. The chatbot provides feedback, guidance, and suggestions for handling emergency calls, as well as identifying potential areas for improvement. EVA uses natural language processing and machine learning to understand the needs and concerns of the dispatchers. It can be customized to meet the specific needs of each Public Safety Answering Point (PSAP).