Get started with guided insights
Cortex organizes prompts into Analytics, Performance, Reports, and Coaching so users have a starting point.
CORTEX
AvailableAsk a better question of your operation.
Cortex provides role-specific AI assistance across the PSAP Central experience. Help supervisors and leaders move from questions to insights and outputs they can use in the work.
- Start with guided questions
- Explore a person or team
- Turn an answer into useful material
BUILT AROUND THE WORK
Information is only useful when someone can act on it.
Leaders need help understanding priorities, preparing for conversations, and explaining what needs attention. Cortex makes those tasks more approachable within the broader Equature offering.
Focus the conversation
Scope a question to a time range and a team member or the whole team, then continue refining it in chat.
Work with a useful output
Use chart views and downloadable coaching presentations to prepare a focused follow-up.
THE CAPABILITIES
Guided questions. Useful outputs.
For supervisors and leaders who need help understanding information and preparing their next action.
Talk through your requirementsGuided Quick Insights
Choose prompts organized into Analytics, Performance, Reports, and Coaching. Begin with the task instead of a blank question.
Time and team scope
Choose a time range and focus on a team member or the whole team. Available sources and permissions depend on your configuration.
A conversation you can refine
Guided output appears in the chat, where the user can ask a follow-up or request a different explanation.
Charts and coaching materials
Use chart views and downloadable coaching presentations to prepare a follow-up. People review the information and decide how to use it.
A PRACTICAL EXAMPLE
Prepare for a focused coaching conversation.
A supervisor wants help organizing a development discussion around a specific person and time period.
Illustrative agency workflowFollow the broader processChoose the relevant scope and a guided coaching question in the supported experience.
Examine the response and check the information and context behind it.
Refine the output into material that supports a human-led conversation.
THE QUESTION TO COME BACK TO
Is the output relevant to the person and task, and can the supervisor verify the information before using it?
START WITH YOUR CENTER
Make your first step concrete.
Bring the people and requirements behind the work. We’ll use them to build a walkthrough around your agency.
Use the practical guideYour role and question
Start with a coaching, performance, or reporting task that requires preparation today.
The accessible information
Confirm what the current capability can access and how scope is applied.
Your configuration
Walk through the available modules, permissions, and tools so your team can put Cortex to work.
BEFORE YOUR NEXT STEP
Your questions, answered.
Is Cortex available?
Yes. Cortex is available for operational AI assistance. Your sources, modules, permissions, and configuration determine the information and tools your team can use.
Does Cortex make personnel decisions?
Cortex assists supervisors and leadership. People remain responsible for review, context, and consequential decisions.
Is all agency information automatically connected?
No. The information available depends on supported modules, sources, access, and configuration. Review that scope explicitly.
MAKE IT YOURS
See what this could look like in your center.
We’ll walk through the relevant tools, the available configuration, and a practical first step for your team.
Build your walkthrough