Build the Future of Public Safety
Join Equature and help us create innovative solutions that empower emergency services and public safety agencies worldwide.
Open Positions
2 positions available
Level 1 Support Technician
The Level 1 Support Technician is a frontline technical support specialist responsible for initial customer contact, ticket triage, and resolution of routine technical issues. Key Responsibilities include handling tickets, providing troubleshooting support, and escalating complex issues.
Level 2 Support Technician
The Level 2 Support Technician is responsible for advanced problem-solving, system configurations, and customer escalation. Key Responsibilities include resolving advanced issues, mentoring junior technicians, and leading process improvements.
Why Work at Equature?
We're committed to creating an environment where you can do your best work
Innovation First
Work on cutting-edge technology that makes a real difference in public safety
Collaborative Culture
Join a team of passionate professionals dedicated to excellence
Career Growth
Continuous learning opportunities and clear paths for advancement
Flexible Work
Remote and hybrid options to support work-life balance
Health & Wellness
Comprehensive benefits package including health, dental, and vision
Time Off
Generous PTO policy to recharge and spend time with loved ones