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The City of Everett
Emergency Communication Center
The Challenge
The Everett Police Department's Public Safety Answering Point (PSAP) is located just 3 miles outside of Boston and is a busy Communications Center, handling numerous calls throughout the day. The challenge was providing Continuing Education opportunities that fit into the busy schedules of dispatchers while ensuring they received high-quality training. Traditional in-person classes often conflicted with shift schedules and personal commitments, making it difficult for dispatchers to stay up-to-date with their education requirements.
Our Solution
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Flexible and Convenient Online Training
Dispatchers can access Continuing Education classes online through Equature, offering convenience and self-paced learning.
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Engaging and Informative Content
Instructors on the training videos are interesting and provide valuable insights, enhancing the learning experience for dispatchers.
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Trusted and Accessible Training Source
Equature is accessible from anywhere and is a trusted source for any training modules that PSAP personnel may need or require.
Technologies Used
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Apprentice
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EVA
