PSAP Central: The Training & AI Hub for 911 Professionals
One free portal for your whole communications center — scenario-based call simulation, training and compliance tracking, and AI tools built specifically for public safety.
Free for all PSAPs • No credit card required
Everything Your Comm Center Needs, In One Place
PSAP Central brings training, compliance, and AI together in a single portal for 911 professionals
Realistic, scenario-based 911 call training with AI-driven callers, CAD entry, and instant feedback — practice the calls that matter before they happen for real.
Certifications, daily observation reports, QA/QI, policy acknowledgments, and onboarding in one system of record — your center stays training-ready and audit-ready.
PSAP Central is expanding with new training and learning resources for telecommunicators and supervisors — the portal your team logs into keeps getting better.
AI assistance built for public safety communications — from call insights to everyday questions — inside the same portal your team already uses.
Performance metrics and training statistics across your team, so supervisors can see progress and gaps at a glance.
PSAP Central is free for all public safety answering points. Create an account and your whole team can start training today — no contract required.
About PSAP Central
Most training tools for 911 are expensive, fragmented, or built for other industries and repainted for public safety. PSAP Central takes a different approach: one portal, built for telecommunicators, free for every PSAP.
New hires practice on the SmartSim call simulator before they ever plug in a headset. Supervisors track certifications, run daily observation reports, and manage QA in SmartTRAC. And the whole team gets access to resources and AI tools designed around how communications centers actually work — with more on the way.
PSAP Central lives at portal.equature.net. Creating an account is free, for any PSAP, anywhere.
About Equature
Equature is a leading provider of innovative communication and data management solutions for public safety agencies. We are dedicated to delivering mission-critical technology that enhances operational efficiency, improves situational awareness, and empowers first responders to better serve their communities.
Contact Information
- Phone: +1 866-377-2677
- Email: info@equature.com
- Website: www.equature.com
Want a Walkthrough First?
You can create a free account right now — or tell us about your agency and we'll show your team around PSAP Central.
Get Started Today
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