Be Who You Need(ed): Modeling, Mentoring, and Building Others
Consider how experience can become a source of influence through modeling, mentoring, and supporting other people’s development.
Explore courseAPPRENTICE · LEADERSHIP
Explore mentoring, internal talent development, and succession planning as part of an agency’s leadership responsibilities.
COURSE FOCUS
Supervisors, training officers, agency leaders, and personnel preparing for greater responsibility.
Match the course to your role, agency procedures, and development goals. The course overview does not replace your agency’s training requirements.
PUT THE LEARNING TO WORK
Where does mentoring show up in your team’s work, and what would you want someone to do differently after this course?
Suggested team discussion to support your training plan.
Choose a relevant example from your agency, discuss the learning with a trainer, and agree on one practical next step. Use feedback or an observation to see how the knowledge carries into the work.
Use the dispatcher development planMeet our learning teamConsider how experience can become a source of influence through modeling, mentoring, and supporting other people’s development.
Explore courseDevelop your approach to supervision through leadership styles, problem-solving, counseling strategies, and an introduction to relevant federal laws.
Explore courseExplore leadership responsibilities that connect budgeting, organizational management, and customer service with the work of an agency.
Explore course