Solutions
Our Solutions
AI Voice Agent
NEW
End customer rage with AI that turns frustration into loyalty. Automate 80% of calls with human-like empathy.
Nexus Cloud
Next-generation cloud infrastructure designed for public safety agencies.
Communications Recording
Capture and store all critical communications with high-quality recording and secure archival capabilities.
Communications Intelligence
Transform recorded communications into actionable insights using advanced AI and machine learning analysis.
Aware Video Analytics
Connect to any IP camera and automatically detect visible weapons in real time. Improve safety, accelerate situational response, and provide instant alerts—no manual monitoring required.
SmartScore Automated QA
Automate quality assurance processes with AI-powered scoring and performance evaluation.
Apprentice 9-1-1 Dispatcher Training
Comprehensive training platform for new dispatchers using real-world scenarios and interactive learning.
Studio Video Redaction
Upload any video or audio file and instantly redact faces, objects, or sensitive audio with AI. Automate transcription, streamline redaction, and stay compliant—no special software or manual effort required.
Analytics & Insights
Unlock powerful intelligence from your communications data with real-time dashboards and reports. Quickly identify trends, measure performance, and make informed operational decisions.
Get the 911 Simulator Today
Train dispatchers in a realistic, high-pressure environment with the 911 Simulator. Build confidence and sharpen decision-making skills using interactive emergency scenarios.
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Who We Serve
Industries We Serve
Public Safety
Capture, analyze, and manage every call and transmission to improve response, compliance, and operational efficiency.
Education
Enhance campus security and streamline incident response with accurate recording and reliable communication tools.
Healthcare
Ensure accurate records of emergency and non-emergency communications to support care coordination and compliance.
Transportation
Monitor, record, and review transit communications to improve safety, efficiency, and accountability across operations.
Utilities & Energy
Maintain clear records of critical communications to support service continuity, regulatory compliance, and crisis response.
Commercial & Enterprise
Improve customer service, compliance, and risk management with secure, accurate call and communication recording.
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Resources
Resources + Media
SmartPSAP Pilot Program
Try our software risk-free for 90 days.
Savings Calculator
Visualize your potential savings with our integrated calculator.
Customer Stories
Read some of our case studies.
Videos
Check out some of our public safety content
Viewpoints Podcast
Listen to the industry-leading podcast hosted by Cherie Bartram
Blog
Stay up-to-date on our latest blog posts
Brochures
Need some product information? We got you.
White Papers
Check out our white papers
GSA Schedule
Equature partners with GSA as a MAS contractor
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Explore our resources for relevant content
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AI Voice Agent
NEW
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Aware
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