Giles County

E911

The Challenge

Giles County E911 faced severe staffing shortages following COVID-19, compounded by limited opportunities for new hires to attend traditional certification training. This situation left the center struggling to ensure that both new and existing staff received the necessary training to uphold quality standards in public safety.

Our Solution

Tailored Online Certification Programs

Equature offers specialized online certification programs that meet the evolving needs of 911 centers, empowering dispatchers with targeted, relevant training.

Responsive to Public Safety Challenges

Equature’s training adapts to the demands of public safety agencies, providing essential resources that allow teams to maintain high standards even amidst staffing shortages and increased workloads.

Accessible Anytime, Anywhere

With Equature’s online platform, 911 center personnel can access critical training materials on their own schedule, ensuring continuous learning without interrupting essential services.

Technologies Used

Apprentice
EVA

Gwen Gracy
Director
Giles County
"Equature has been a life saver for our 911 center. After COVID, as with many businesses, we became extremely short-staffed due to the availability of "work from home opportunities". There was never an opportunity to send new hires for certification training. Heather Froom reached out to me and shared her catalog of online courses. Just what we needed! Equature has become our go to for basic and continuing education certifications. The courses are in-depth and cost effective. I highly recommend Equature for your training needs."