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Level 2 Support Technician
The Level 2 Support Technician is responsible for advanced problem-solving, system configurations, and customer escalation. Key Responsibilities include resolving advanced issues, mentoring junior technicians, and leading process improvements.
Posted February 2, 2026
About the Role
The Level 2 Support Technician is responsible for advanced problem-solving, system configurations, and customer escalation. Key Responsibilities include resolving advanced issues, mentoring junior technicians, and leading process improvements.
Qualifications
Required: High school diploma or equivalent, 2+ years of technical support experience, expertise in Windows/Linux, SQL, networking. Preferred: Degree in IT, certifications, integration experience.
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Job Details
Department
SUPPORT
Posted
February 2, 2026
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