The City of Everett

Emergency Communication Center

The City of Everett

Emergency Communication Center

Did you know that the City of Everett was the birthplace of Frederick Law Olmsted Jr., a renowned landscape architect who played a significant role in the design of the National Mall in Washington, D.C., and many other famous landscapes across the United States. His work has had a lasting impact on urban planning and park design.

Flexible and Convenient Online Training

Dispatchers can access Continuing Education classes online through Equature, offering convenience and self-paced learning.

Engaging and Informative Content

Instructors on the training videos are interesting and provide valuable insights, enhancing the learning experience for dispatchers.

Trusted and Accessible Training Source

Equature is accessible from anywhere and is a trusted source for any training modules that PSAP personnel may need or require.

Introduction to the Challenge

The Everett Police Department's Public Safety Answering Point (PSAP) is located just 3 miles outside of Boston and is a busy Communications Center, handling numerous calls throughout the day. The challenge was providing Continuing Education opportunities that fit into the busy schedules of dispatchers while ensuring they received high-quality training. Traditional in-person classes often conflicted with shift schedules and personal commitments, making it difficult for dispatchers to stay up-to-date with their education requirements.

Enhancing Community Service

Equature's online training platform has proven to be highly effective for the Everett Police Department's dispatchers. The flexibility of online classes allows dispatchers to complete their training at their own pace, fitting it into their schedules without disrupting their work or personal lives. The engaging and informative content provided by Equature's instructors ensures that dispatchers remain interested and invested in their learning. Equature's training modules are trusted and easily accessible from any location, ensuring that PSAP personnel can continually improve their skills and knowledge. This accessibility and trustworthiness make Equature a preferred choice for Continuing Education among Everett PD's dispatchers.