Managing conflict in the PSAP

Managing conflict in the PSAP

What can I say other than it happens to everyone at some point in their career?   And some people deal with this more than others. “She’s always taking time off”      “He never works overtime” “She takes all the overtime”      “He ate my yogurt” “John left dirty...
Where were you on 9/11?

Where were you on 9/11?

Article by: Karen Gregorcic (Public Safety Specialist – Equature) This month our nation has been reflecting upon the horrors of that fateful day.   I too was part of the public safety family and have a story to share.   I had been working for the fire department...